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Efficient and effective credit control strategies help a company to stimulate cash-flow, manage credit exposure, improve customer relations, minimize bad debts and increase a company’s profitability.
Our course covers every aspect of the debt collection function and ensures that your staff do not undermine your great marketing efforts of many years in one un-educated telephone call or un-necessary or un-warranted threatening debt collection letter. Train your staff the art and science of Debt Collection since it is as important as the initial sales or marketing.Best Practices and emerging and current issues in credit and debt
Curriculum
- 1 Section
- 10 Lessons
- Lifetime
Expand all sectionsCollapse all sections
- Course Outline10
- 1.0Introduction to credit & Debt Management
- 1.1Credit Policies and structures for effective credit risk management
- 1.2Credit appraisal and techniques
- 1.3Credit documentation and Risk Assessment
- 1.4Effective Debt Collection strategies and Techniques
- 1.5Debt Negotiation Skills
- 1.6Planning effective debt collection program
- 1.7Working with Checklist and reports as management tool
- 1.8Legal aspects affecting debt recovery
- 1.9Best Practices and emerging and current issues in credit and debt management
